what equipment do i need to return to comcast

I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. * or just to vent about how shitty and monopolistic Comcast is! Learn about replacing your equipment now to get the most out of your Xfinity service. Comcast doesn’t need to know any more than that. Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. how for. Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended) Sign in and visit the Equipment Return page. New customer here, ordered self install kit about a month ago. You won't be able to comment. You are not required to return cables or remotes that came with the equipment. Returning Comcast gateway, do I also return all the wires? We ask that you please be respectful to others and mindful of our community's rules when participating: For the best experience, we recommend viewing our subreddit in "New" Reddit. Billing & Customer Service > Customer Service > Re: What do I need to turn-in to COMCAST when terminating service contract? Press J to jump to the feed. (e.g. I really do not want to drive 30 minutes to a center to return this modem. Just the equipment itself and the power supply. Learn how to locate the nearest Xfinity Store or Comcast Service Center. After you return your. Can I change my plan to 600 mbps? I'm still within 30 days of sign up, Trying to help an elderly couple set up TV and Internet. Why that page doesn't list the return items, I have no idea. Therefore, you will return the modems or DVRs. I have all devices but not. Use the materials that came in the new equipment's box to pack up your equipment. And they have a debt collector calling … Actual equipment and their appropriate power supplies - 3340936. Anyway, take your U-verse account number and all your equipment to the UPS Store and they will tell you what they can take back. * technical support All spectrum equipment is the property of the company and has to be returned. But in general: Residential Gateway (a/k/a Router or Modem): Yes, return (unless you bought it for $100, in which case: No) Explore options for returning your Comcast Business equipment when moving or changing your service. How To Get a Comcast Refund in an Instant. Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment to one of 500 Xfinity stores. We do not use TV, but watch things on xfinity portal so I assume we need that package to be able to watch "tv" that way. I moved to Jacksonville, Fla., last year. I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. Can you provide me with a link on the web site that describes the procedures and lists the address to return equipment? If you need help identifying your Comcast equipment, view your equipment information in My Account. I’m ready! ** ... Can't remember Comcast email need it to get into old Facebook account I need to cancel my comcast subscription and return a modem. There are plenty of ways to return your Comcast equipment. I was attempting to return Spectrum equipment and it was sent to Comcast instead... Wrong shipping label for returning equipment. If we send you a return kit. Certainly does not seem like we need a box though. This post is locked. This is surprisingly easy part of working with Comcast. How do I return a Comcast cable box? Tap below to get started. Get an ad-free experience with special benefits, and directly support Reddit. [–]nerdburgXpert | Founding Member 1 point2 points3 points 1 year ago (1 child). REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. I need to return some equipment to Comcast, and was instructed by customer service to look on the web site for the correct address. Just cable boxes/modems. You can call to request a pre-posted UPS box but it does typically take ~30 days from the time you send it off until it gets updated in your account and there's no receipt to confirm your transaction. New comments cannot be posted and votes cannot be cast. That's awesome. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. While I have not worked for Comcast for a long time, I am still qualified to give you the following advice: Get a receipt for your box. (self.Comcast_Xfinity). [–]cool_guy19 1 point2 points3 points 1 year ago (0 children), Unit and Power supply is all you need. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. For exchanges, please visit a store or call us at xfinity. 3 comments. Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. Step 2: Contact Comcast customer service. I really do not want to drive 30 minutes to a center to return this modem. [–]xole 0 points1 point2 points 1 year ago (2 children). GetHuman4530062's customer service issue with Comcast from March 2020 After these times, it may take longer to get an official response. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. Xfinity For full functionality of this site it is necessary to enable JavaScript. the whole lot.. i kept the hdmi cable when i gave back the equipment, Need to drop security system and return equipment. [–]xole 0 points1 point2 points 1 year ago (0 children). use the following search parameters to narrow your results: Created and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. A ups store? [–]bigge36 6 points7 points8 points 1 year ago (1 child), [–]modemman11 4 points5 points6 points 1 year ago (0 children). Learn how to return Xfinity equipment. Comcast. I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. You might be better off driving in. Attach the prepaid shipping label to the return kit. Give the kit to your mail carrier or drop it off at a post office. I have requested a box but it never came. Community SolvedReturning equipment: which cables to include? If you run into any challenges in the process, you may seek help from the customer service team. power cord, ethernet cable, cable coax, etc.) **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. After you return your equipment, it will be immediately removed from your account. Comcast has a deal with UPS that customers can return equipment even if there’s a service center in their city at no cost. Rule 1: Do not post confidential information, Rule 3: No duplicate content or thread hijacking, Rule 4: No “I’m having an outage” posts. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. In 2019, Comcast had 28.63 million high-speed internet users.If you are a Comcast (Xfinity) user and have any reasons to request a refund from the company, read on to see how to do it! You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. What am I supposed to do? Subscribers face steep fines if they don't return equipment - which they rent from Comcast - when they cancel, change, or upgrade service. Return equipment to comcast nearest **** providence club Dr Monroe ga *****. If we include a prepaid label in your new equipment's box. Cookies help us deliver our Services. What do I need to turn-in to COMCAST when terminating service contract? The rest of the wires....you can toss in the trash. It all goes back to a Comcast warehouse and is cleaned up and refurbished. Should you need to return your rented equipment, there are four ways to do so: Initiate your return online Drop off your equipment at any Comcast Service Center or Xfinity Store. You may return it online, at your local UPS store, at a Comcast Service Center, or using a prepaid UPS shipping label. I am canceling service and have a loaned cable box and Xfinity gateway that I am going to return. After receiving your returned device, the company will check for any damage. Press question mark to learn the rest of the keyboard shortcuts. Make a copy of the receipt. Do you have a customer issue as well? Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Drop off your equipment at any Comcast Service Center or Xfinity Store. Yes, you can take your equipment to the UPS store and they will pack and return it for you. One of the receivers is not wireless but was recently replaced so it is new. You can post for: We returned all equipment to Comcast unless the employee that opened my box took it, which I don’t doubt he/she sold it. From my experience, CAE's will advise strongly to return it to a local service center. I used it last month. 1.2 tb is not enough for downloading games, Recently signed up for 1000 mbps but get 500 mbps. [–]hansincolorado 3 points4 points5 points 1 year ago (3 children). Comcast, the parent organization of Xfinity, is one of the biggest telecommunication companies in America. That way you can get a receipt showing that you returned the equipment. I have more equipment than is listed on the items to be returned. So, if you do send it back be sure to get proof of mailing. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Well honey, I work for an attorney’s office and I will gladly battle your a$$. If so, which ones? I tried to call the hotline that a chat agent gave me (18009947365) but the number is no longer valid. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. That would be a lot more convenient for me. The wires/remotes the customer can keep if they really want. Do I also need to return any associated cables that came with it? Seriously it couldn’t be simpler…and it’s free. We can help you get Comcast's attention and get better help faster. See here for how to return. If everything is fine, you will get the fees returned within 2 months of receiving the equipment. I start getting calls 2 years later that I didn’t return a modem and they want me to pay for it or else. Turn on suggestions. Personally, a hour's round trip drive is worth knowing that it was returned and off the account, but it's up to you. There are lots of ways to reach them if you need help. By using our Services or clicking I agree, you agree to our use of cookies. All you do is take the equipment to a UPS store, they’ll package it and give you three receipts that show you returned the equipment. Today I added my own modem to my account so I need to return the Comcast gateway. It offers internet, cable TV, phone, and home security services. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. It's Comcraptic! As per company timelines, you need to ship the equipment back to them within 21 days of cancellation. I have all devices but; Sign In. Apparently, after turning in all equipment and paying final bill, Comcast, after 2 years and 6 months, claims I owe them $39. Huge mess and a nightmare to get it sorted out. Really, you don't even need those. Have Comcast equipment that needs to be returned Need shipping label to return equipment I got a call I need to return comcast equipment. To find out everything you need to return after cancelling the … Returning to the Service Center is easiest. What am I supposed to do? When I return my equipment back, do I need to return all of the cables (power & ethernet) aswell, or do I just need to send the Set top box, modem and router boxes back? It was absolutely painless. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. Seriously it couldn’t be simpler…and it’s free. Also I would keep the receipt for a year just in case. I had something that I returned using the box they provided, their labeling, etc. and join one of thousands of communities. Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. Come on, bring it ON! * advice I can't find it, though. Returning equipment: which cables to include? and later they claimed I still had it. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. Pack up the equipment you're sending back to us. Support. Help. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. Outside of these times, our Xperts and other community members are likely to respond to your post. Find a Comcast Service Center or Xfinity Store location near you - we'd love to see you. © 2020 reddit inc. All rights reserved. Comcast doesn't really keep track of them. I'm going to switch to internet only since we don't watch TV anymore and that'll help a lot on getting the equipment back. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment.

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